5
School Rd, Thetford IP25 6LY, UK
Thetford, East of England IP25 6LY

Myself and 20 of my friends stayed in the Old Manor and stables at Clermont Hall this past weekend. We had the most incredible time in this idyllic setting and wonderful home. Olena and Michael were extremely accommodating to our groups needs. We were a bit hesitant at first due to some bad reviews but I have to say we faced no issues what so ever - the property completely exceeded our expectations and we would absolutely stay again. We cleaned up after our party and received our full deposit back very promptly. I think some of the reviews have been a bit on the harsh side - it is an old property so there is a little wear and tear but overall considering the property in quite old it is kept to a lovely standard and has plenty of character.

BEWARE!! Just returned from our worst holiday experience ever! No option to rate no stars else I would give it that. This property is now advertised as Old Manor and Stables by Olena/Benjamin Rudge on a number of websites. Wish I had seen the reviews on here earlier! The property was not at all in an inhabitable state with unclean and dirty floors, unclean fridge/freezer, uncut grass, flies, rats, snakes etc. Do not trust the photos as its nothing like advertised and lacks many basic facilities. It violates many health and safety regulations and is in poor standards throughout. The owner will lie and make up reasons to retain your deposit. See attached photos to see its present condition. Stay clear!!!

If you have not had your money back go through the small claims court. I did and eventually appointed bailiffs to visit the property and got all my money back. Owner had to pay fees as well. Disgusting, unsafe property and owner tells untruths to make herself look better. Avoid at all costs.

Please do not consider renting this house, it is truly disgusting, the kitchen should be closed down, flies were everywhere. Broken windows, bedrooms smelt of stale urine. Can't tell you how revolting this place was. 27 of us went for a family holiday, 2 had to go home early as both become unwell with chest problems as the rooms were so damp.Took us nearly 3 months to get our deposit back and that is only because we hounded her after finding out her personal phone number. Please please do not waste your money.

stay here and the owner wont respond to you in relation to getting your deposit back.Even though nothing was damaged, had not a single response since the subject was raised. the place needs bringing up to standard, dodgy pool,jacuzzi etc.. and alot of damp in the building. not worth what we paid. considering we hired all the rooms with guests! put your money elsewhere.

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Clermont Hall — Museum in Thetford

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Clermont Hall

Museum at School Rd, Thetford IP25 6LY, UK. Here you will find detailed information about Clermont Hall: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Rating

2
/
5
Based on 5 reviews

Contacts

Categories:
State:
East of England
Address:
School Rd, Thetford IP25 6LY, UK.
City:
Thetford
Postcode:
IP25 6LY

About Clermont Hall

Clermont Hall is a UK Museum based in Thetford, East of England. Clermont Hall is located at School Rd, Thetford IP25 6LY, UK.


Please contact with Clermont Hall using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Clermont Hall opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Clermont Hall

  • Katy Moore
    Added 14.08.2018
    Myself and 20 of my friends stayed in the Old Manor and stables at Clermont Hall this past weekend. We had the most incredible time in this idyllic setting and wonderful home. Olena and Michael were extremely accommodating to our groups needs. We were a bit hesitant at first due to some bad reviews but I have to say we faced no issues what so ever - the property completely exceeded our expectations and we would absolutely stay again. We cleaned up after our party and received our full deposit back very promptly. I think some of the reviews have been a bit on the harsh side - it is an old property so there is a little wear and tear but overall considering the property in quite old it is kept to a lovely standard and has plenty of character.
  • Mohammed Shajin
    Added 11.05.2018
    BEWARE!! Just returned from our worst holiday experience ever! No option to rate no stars else I would give it that. This property is now advertised as Old Manor and Stables by Olena/Benjamin Rudge on a number of websites. Wish I had seen the reviews on here earlier! The property was not at all in an inhabitable state with unclean and dirty floors, unclean fridge/freezer, uncut grass, flies, rats, snakes etc. Do not trust the photos as its nothing like advertised and lacks many basic facilities. It violates many health and safety regulations and is in poor standards throughout. The owner will lie and make up reasons to retain your deposit. See attached photos to see its present condition. Stay clear!!!
  • SARAH BAYS
    Added 23.04.2018
    If you have not had your money back go through the small claims court. I did and eventually appointed bailiffs to visit the property and got all my money back. Owner had to pay fees as well. Disgusting, unsafe property and owner tells untruths to make herself look better. Avoid at all costs.
  • Annie Lockwood
    Added 21.04.2018
    Please do not consider renting this house, it is truly disgusting, the kitchen should be closed down, flies were everywhere. Broken windows, bedrooms smelt of stale urine. Can't tell you how revolting this place was. 27 of us went for a family holiday, 2 had to go home early as both become unwell with chest problems as the rooms were so damp.Took us nearly 3 months to get our deposit back and that is only because we hounded her after finding out her personal phone number. Please please do not waste your money.
  • Dan Dubz
    Added 16.09.2017
    stay here and the owner wont respond to you in relation to getting your deposit back.Even though nothing was damaged, had not a single response since the subject was raised. the place needs bringing up to standard, dodgy pool,jacuzzi etc.. and alot of damp in the building. not worth what we paid. considering we hired all the rooms with guests! put your money elsewhere.
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